5 Star Residential and Commercial Roofing
Commercial Storm & Hail Damage Roofing in Amarillo, TX
Quick Summary
- •What this page covers: what an Amarillo building owner does after a storm. The event, the evidence and the claim, and which of our storm pages you need next.
- •Order matters: document first, then scope, then repair. Work done before the damage is recorded is work the carrier cannot see.
- •The clock is statutory. Texas gives you a two-year filing window, and the carrier 15 days to acknowledge and 60 days to pay or deny.
- •Next step: free storm assessment. Call (806) 622-6041 or use the contact form on this page.
A Storm Is an Event, Not a Roofing Material
Everything on this page follows from one thing happening to your building on one identifiable date. That is what separates storm work from the rest of what we do. A membrane that has quietly aged out gets replaced on your schedule and your budget; a roof that was struck by hail on a particular afternoon gets documented, claimed and rebuilt on a timeline set partly by Texas law. Same roof, entirely different project.
This page routes you to the right one of those. If you are choosing a system for a low-slope roof rather than reacting to a storm, our commercial flat roof systems page is the better starting point, and the homepage covers everything 5 Star Roofing does across the Panhandle. Eleven years of Amarillo springs have taught us the order these steps have to go in.
What the Panhandle Actually Throws at a Commercial Roof
Hail, repeatedly
Potter County has recorded 131 severe hail days since 2000 and Amarillo averages 8 to 12 hailstorms a year. The largest stone on record here is 4.25 inches, softball size, from May 2019. Most roofs in this market are carrying damage from more than one event.
Wind as a constant
An annual average of 14.3 mph is a sustained load rather than an occasional event, and spring gusts run well above it. Wind failures start at corners and perimeters, where uplift suction is highest, not in the middle of the field.
Where we sit
Amarillo is at 3,600 feet where dry desert air meets Gulf moisture, and Potter County ranks in the top ten nationally for hail frequency. That is why storm work is its own category for us rather than an occasional add-on.
Three Things to Do Before You Call Any Roofer
- Stop the water and make the space safe. Temporary protection never hurts a claim; leaving a building open does.
- Photograph the interior before anything is cleaned up, and write down the date of the storm.
- Do not have the roof repaired before it is documented. Repaired damage is damage the adjuster will never see.
Storm Damage Roof Assessment
Everything else on this page depends on this step. An assessment establishes, with evidence, what one particular storm did to one particular roof: photographs, marked test squares, a moisture survey, a core cut and a written summary an adjuster can work from. It is free, you keep the report whether or not you hire us, and it is the step owners most often skip, usually because the building is still dry.
Insurance Claim Documentation and Adjuster Meetings
Once the roof is documented, the claim becomes an argument about scope. We assemble the photographic record, translate it into a technical scope of work, and meet your adjuster on the roof so the approved scope reflects what is actually up there rather than what is visible from a ladder. Texas sets the clock: 15 days to acknowledge, 60 days to pay or deny, 18 percent annual interest on delayed payments, two years to file.
Commercial Wind Damage Roof Repair
Wind is its own failure mode and gets repaired differently from hail. It fails a low-slope roof by suction at the corners and perimeter: lifted membrane, peeled seams, displaced coping and edge metal, fasteners backed out of the deck. Partially lifted membrane does not wait for a convenient date, because it acts as a sail and the next gust takes more of it. Securing the edge comes before any scoping conversation.
Hail Damage Roof Repair
When a hail event has damaged a defined area rather than the whole surface, repair is the right answer and the argument is about where the damage stops. This is the path for bruised or punctured sections, damaged flashings and penetrations, and hail-struck rooftop equipment curbs on a roof that is otherwise sound and still has service life left in it. Repair also has a limit, and the point where the permit starts requiring a code upgrade is usually where it is found.
Commercial Hail Damage Roof Replacement
Past a certain point, patching a hail-struck commercial roof buys you a seam between old and new work and two warranties that disagree with each other. Widespread bruising, a repair scope big enough to trigger a code upgrade, or an assembly already at the end of its life all push the project to replacement. That is a bigger conversation about system choice, code upgrades and how the building stays open while the work runs.
Where We Work Storms
We handle storm work out of 2909 S Western St in Amarillo and across the surrounding Panhandle and West Texas market: Canyon, Borger, Pampa, Dumas, Hereford, Bushland, Plainview, Perryton, Tulia, Friona, Dalhart, Childress, Levelland, Lubbock, Midland and Odessa. Storms here do not respect a service-area map, and a hail swath that misses Amarillo often lands squarely on one of those towns.
Frequently Asked Questions
Visit Our Amarillo Location
Storm Damage Repair in Nearby Cities
We also provide expert storm damage repair services in these nearby communities:
Other Roofing Services in Amarillo
Looking for other roofing services? We offer comprehensive roofing solutions in Amarillo:
Storm Just Went Through? Start With the Evidence.
Free storm assessment on your commercial roof. You keep the report either way.